Advanced Certificate in Patient Safety

Patient Safety Priorities

Hundreds of thousands of patients are harmed or die each year due to unsafe practices in healthcare organizations. Unexpectedly, such unsafe healthcare practices have shifted medical error to be the third leading cause of death in the USA (251,454 patients die in hospitals each year) as per a published literature review in the BMJ in May 2016. Understanding the patient safety principles and implementing the healthcare safety priorities is the first step toward improving patient care and saving patient lives. This Patient Safety Priorities Workshop is tailored to provide positive insight on Patient safety and the essential practices to cultivate patient safety culture in the healthcare organization, work toward excellence, and finally identify and minimize potential risks in healthcare practices.

OBJECTIVES AND TOPICS TO BE COVERED:

1. Recognize The 18 Safety Targets of the Agency for Healthcare Research & Quality (AHRQ)

2. Identify components of patient safety culture

3. Learn how to manage Alert Fatigue

4. Learn how to prevent and manage device-related complications

5. Fill the gap in healthcare communications Handoff and Sign-out.

6. Learn how to improve healthcare verbal and over-the-phone communication using ISBAR and I-PASS models

7. Learn how to prevent and manage interruption and distraction at work

8. Learn how to prevent and manage workplace violence

9. Learn how to prevent and manage fire

10. Learn how to prevent restrain-related injuries

11. Identify different types of violence at work and know how to prevent them

12. How to develop a prospective strategy to prevent medical errors in the future

13. Master the International Patient Safety Goals (IPSGs) of the Joint Commission International (JCI)

14. Master the Required Organizational Practices (ROPs) of Accreditation Canada

15. The Essential Safety Requirements (ESR) of The Saudi Central Board for healthcare Institutions (CBAHI)

By attending this workshop both   organization and participant will gain the following values:

Gaining Value for Organization

§ Positive Reputation

§ client Trust

§ Client satisfaction

§ Improve business safety practices

§ Avoid preventable claim

Gaining Value for participants

§ Be a safety & quality champion

§ Do no harm

§ Saving business

§ Practice with self-confidence

§ Avoid preventable error

Target Group:

§ All healthcare professionals

Lectures Contents in Details

First Presentation: Patient Safety Culture

· What is Patient Safety Culture

· Components of Patient Safety Culture

· Role of Leadership in cultivating Patient Safety Culture

· Learn about the patient safety Culture Survey: How to conduct, interpret and take actions to respond to its findings

· Learn how to Create an Adverse Event Reporting System

· Learn how to disclose medical Error

· Learn how to use data to create and communicate Adverse Events in a timely manner

· Learn how to use perspective analysis to prevent potential errors from happening.

Second Presentation: The 18 Patient Safety Target by Agency for Healthcare Research and Quality, USA

· Introducing the audience to the Agency for Healthcare Research and Quality, USA

· List the 18 Patient Safety Targets

· Identify their classification and prioritization

Third Presentation: Alert Fatigue and Device Related Complication Management

· What is Alert Fatigue and Examples of Alert Fatigue

· Causes and common venue of Alert Fatigue

· How to Manage Alert Fatigue

Fourth Presentation: Device Related Complications

· Device-Related Complications: Definition, examples, and how to manage

· Infusion Pump Safety

· What is an infusion pump

· Uses of Infusion Pump Safety

· Accreditation Standards associated with Infuse Pump Use

· Associated risks of infusion pump use

· Plan to ensure infusion pump safety

· Indwelling Tubes and Catheters: Challenges, drawbacks, and management of complications

· Prothesis and Implant Safety

Fifth Presentation: Information Discontinuities, Gaps, and Handoff Problems

· Identify the challenges with information transfer across different departments and healthcare providers

· Identify Handoff and Sign-out in healthcare

· Learn the guidelines for safe Handoff and Sign-out in healthcare

· Lean the I-PASS Framework for handoff and Sign-out Protocol

· Learn the I-SBAR Framework for the transfer of information across the service areas.

Sixth Presentation: Prevention of Interruption and Distraction at Work

· Definitions of Distraction and Interruption in the healthcare

· Forms, mechanisms,s and common venues of Distraction and Interruption in the healthcare

· Learn the practices implemented by different healthcare services to prevent distraction and interruption

· Learn the Guideline developed by the Institute of Safe Medication Practice, Canada to prevent medication errors related to interruption and distraction.

· Lean the updated guidelines for the use of Restrain Use in Healthcare

Seventh Presentation: Workplace Violence and Fire Safety

· Workplace Violence

o Incidence of workplace violence

o Forms of workplace violence

o Identify risk behavior for workplace violence

o How to manage workplace violence

· Fire Safety

o Learn the components of the Fire Alarm System

o Learn the components of Fire Suppression Systems: Clean Agent fire suppression, Chemical Suppression, and dry chemical suppression systems.

o Learn the criteria for fire exits

o Learn the RACE-PASS Acronym for fire management

Eighth Presentation: Restrain Related Injuries

· Identify the different types of restrain in healthcare

· Learn the indications of using restraints

· Identify the challenges with the use of restraints in ICU, Pediatrics, adults, Psychotics, and Aggressive patients.

· Learn the different types of restrain-related injuries and how to manage them

Ninth Presentation: The International Patient Safety Goals (IPSGs) of The Joint Commission International (JCI)

· Learn how the IPSGs are famed: The Statement, the requirements, the intent, and the measurable element

· Learn how to Identify Patient Correctly

· Learn how to improve effective communications

· Learn how to improve the safety of higher alert medication

· Learn how to ensure correct site, correct procedure, and correct-Patient Surgery

· Learn how to reduce the risk of Health Care Associated Infection

· Learn how to reduce the risk of patient harm resulting from fall

Tenth Presentation: The Required Organizational Practices (ROPs) by the Health Standard Organization (Previously known as Accreditation Canada), Canada.

· How the ROPs are developed and their progress

· Categories of the ROPs

· The framework of the ROPs: Statement, Guidelines, Test for Compliance, and Reference Materials

· Standards related to the Patient Safety Culture

· Standards related to the Communication

· Standards related to the Medication Use

· Standards related to Work-life and Workforce

· ROPs Standards related to the Infection Control

· Standards related to the Risk Assessment

Eleventh Presentation: The Essential National Requirements (ENRs) for Patient Safety of the Central Board of Accreditation of the Healthcare Institutions (CBAHI), KSA

· Learn what is and how the ENRs were developed and their progress

· Identify the Categories of the ESRs

· Be knowledgeable about the group of standards and substandard related to the Twenty (20) Essential National Requirements (ENRs).