Customer Management Skills
Fri, 16 Nov
|Location is TBD
Learn how to receive customer call, set appointment, attend customer, deal with customer complain and Provide feedback to customer. A program provided by high profile hospitality coach and trainer.


Time & Location
16 Nov 2018, 4:00 PM – 10:00 PM
Location is TBD
About the event
One-Day interactive Workshop on "Customer Management Skills" the necessary skills and talents needed to receive customer call, set appointment, attend customer, and deal with customer complain. A program provided by high profile hospitality coach and trainer. This workshop is an opportunity to identify new ways to maximize customer satisfaction and loyalty to your organization.
TOPICS TO BE COVERED:
1. receive customer call
2. Set appointment
3. Attend customer
4. Deal with customer complain