Healthcare Quality Management Concepts 6-CME Online Training
Fri, 21 Jun
|Zoom Cloud Meeting
Join One-Day 6-CMEJoin One-Day 6-CME Credit Training approved by NHRA for All Healthcare Professionals. Learn the principles and dimensions of healthcare quality. Identify how to develop and use Key Performance Indicators to manage operations & achieve excellence. WhatsApp for details +97336077750
Time & Location
21 Jun 2024, 9:00 AM
Zoom Cloud Meeting
About the event
Healthcare Excellence Through Quality Management
Modern healthcare practice meets lots of challenges and necessitates a focus on performance excellence and complete safety practices. Different approaches and tools have been identified and implemented. Still, there are ongoing debates on which to adopt and which to execute. This workshop is focusing on Healthcare Quality Management including different concepts, tools, Methodologies, and the strategy that could be used to achieve modern performance excellence guided by indicators t achieve positive quality outcomes, safety, efficiency, and client satisfaction.
Topics to be Covered:
- Quality Definitions & Dimensions Healthcare Services
- Cost of Quality: Invest in Good Performance and Cost of Poor Performance
- Idea Generating Quality Tools: (Principles of Brain Storming, Nominal Group Technique NGT, Affinity Diagram)
- Prioritization Tools: Multi-Voting, Prioritization matrix, Pareto Diagram
- Root Cause Analysis Tools (Ishikawa Fish Bone and the 5 Whys)
- Quality Planning Tools: Planning Tree, Planning Grid
- Quality Methodologies: PDCA, The 5S,
- Quality Project Case-Study applying FOCUS PDCA
- Key Performance Indicators in Healthcare: Structure Process and Outcome Indicators
- How to Write a Quality Plan
- Lean application in healthcare