Healthcare Quality Tools and Methodologies 10-CME Credit

The modern healthcare practice meets lots of challenges and necessitates a focus on performance excellence and complete safety practices. Different approaches and tools have been identified and implemented. Still, there are ongoing debates on which to adopt and which to execute. This workshop is focusing on Healthcare Quality Methodologies and Tools and the strategy that could be used to achieve the modern performance indicators such as positive quality, safety, efficiency, and client satisfaction. Topics to be Covered:

1. Quality Definitions & Dimensions in Manufacture, Services, and Healthcare

2. Cost of Quality: Invest in Good Performance and Cost of Poor Performance

3. Idea Generating Quality Tools: (Principles of Brain Storming, Nominal Group Technique NGT, Affinity Diagram

4. Prioritization Tools: Multi-Voting, Prioritization matrix, Pareto Diagram

5. Root Cause AnalysisTools (IshIshikawaekawa Fish Bone and the 5 Whys)