Healthcare Quality Workshop

This Two-Day Workshop is tailored to provide positive insight on Healthcare Quality Methodologies and Tools, how to create a quality plan and projects. Additionally, it helps attendees to learn how to develop a strategy that could be used to achieve the modern key performance indicators such as structure, process and outcome indicators, patient safety indicators, and patient experience indicators. Finally, it will reflect on how to use Leam Management in healthcare services.

Healthcare Quality Workshop

TOPICS TO BE COVERED

  1. Quality definitions & dimensions healthcare services and manufacturing

  2. Cost of quality: the value of investments in good performance and cost of poor performance

  3. Idea generating quality tools: (principles of Brain Storming, Nominal Group Technique NGT, Affinity Diagram

  4. Prioritization tools: multi-voting, prioritization matrix, Pareto Diagram

  5. Root cause analysis tools (Ishekawa Fish Bone and the 5-Whys)

  6. Quality planning tools: planning tree, planning grid

  7. Quality methodologies: PDCA, The 5S,

  8. Quality project case-study applying FOCUS PDCA

  9. Key performance indicators in healthcare

  10. How to write a quality plan

  11. Healthcare accreditation standard format, pathway & strategies

  12. Lean  application in healthcare

10-CME Credit Hours by NHRA Bahrain

WHO SHOULD ATTEND?

  • All healthcare practitioners and professionals  including doctors, surgeons, dentists, nurses, pharmacists, technicians, and healthcare allied services

  • Healthcare Managers and Leaders

  • Head of Departments

  • Quality leaders and Accreditation teams

  • Infection Prevention and Control Committees

  • Facility Management and Safety Officers

GAINING VALUE FOR ORGANIZATION

  • Be a safety & quality champion

  • Do no harm

  • Saving business

  • Practice with self confidence

  • Avoid preventable error

GAINING VALUE FOR PARTICIPANTS

  • Positive Reputation

  • client Trust

  • Client satisfaction

  • Improve business safety practices

  • Avoid preventable claim

Smart Management Consultancy

Office: +973 13112750        Mobile; +973 36077750 , +973 66634241

Orchid Business Center, Office 1001, Building 2795, Road 2835 ,

Block 428, Seef, Manama, Kingdom of Bahrain

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