Healthcare Quality Workshop
This Two-Day Workshop is tailored to provide positive insight on Healthcare Quality Methodologies and Tools, how to create a quality plan and projects. Additionally, it helps attendees to learn how to develop a strategy that could be used to achieve the modern key performance indicators such as structure, process and outcome indicators, patient safety indicators, and patient experience indicators. Finally, it will reflect on how to use Leam Management in healthcare services.

Healthcare Quality Workshop

TOPICS TO BE COVERED
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Quality definitions & dimensions healthcare services and manufacturing
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Cost of quality: the value of investments in good performance and cost of poor performance
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Idea generating quality tools: (principles of Brain Storming, Nominal Group Technique NGT, Affinity Diagram
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Prioritization tools: multi-voting, prioritization matrix, Pareto Diagram
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Root cause analysis tools (Ishekawa Fish Bone and the 5-Whys)
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Quality planning tools: planning tree, planning grid
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Quality methodologies: PDCA, The 5S,
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Quality project case-study applying FOCUS PDCA
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Key performance indicators in healthcare
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How to write a quality plan
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Healthcare accreditation standard format, pathway & strategies
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Lean application in healthcare

10-CME Credit Hours by NHRA Bahrain
WHO SHOULD ATTEND?
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All healthcare practitioners and professionals including doctors, surgeons, dentists, nurses, pharmacists, technicians, and healthcare allied services
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Healthcare Managers and Leaders
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Head of Departments
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Quality leaders and Accreditation teams
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Infection Prevention and Control Committees
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Facility Management and Safety Officers
GAINING VALUE FOR ORGANIZATION
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Be a safety & quality champion
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Do no harm
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Saving business
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Practice with self confidence
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Avoid preventable error
GAINING VALUE FOR PARTICIPANTS
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Positive Reputation
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client Trust
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Client satisfaction
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Improve business safety practices
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Avoid preventable claim